Choosing an alternate supplier for electricity is often a confusing and complicated process. The idea is somewhat foreign to most people who have never had so many options thrown at them when being billed for electricity. The PA Power Switch website – http://www.papowerswitch.com – is designed to help guide and direct people in this process. They have created a full list of questions you should ask alternate suppliers when shopping around; however, they don’t really go in to detail as to why you should be asking certain questions. This article is designed to shed some light on that issue. Below is a list of questions you should be asking an alternate supplier, in order of importance, and more importantly why you should be asking these questions.
1. Is the supplier licensed by the Pennsylvania Public Utility Commission (PUC)?
- When choosing an alternate supplier you want to make sure that the company is licensed by the PUC. This is very important because only licensed suppliers are authorized to provide electric service in Pennsylvania. PUC licensing standards include that the supplier is bonded or has provided other security approved by the Commission to ensure financial responsibility; that the supplier has met the PUC technical and financial responsibility guidelines; and, that the supplier agrees to uphold consumer protection laws and reliability standards, along with supporting the consumer education requirements. A full list of supplier companies licensed by the PUC can be found on the PUC website here: http://www.puc.state.pa.us/electric/electric_suppliers_list.aspx .
2. What is the price per kilowatt hour (kWh)? Is the price fixed or does it depend on time of day or usage?
- You will also want to find out if an electric supplier offers fixed or variable electric prices, and understand the advantages and disadvantages of each.
- A fixed price will remain the same, usually for a set period of time. This will give you certainty that your price will not change during the term of the agreement. However, if market prices fall you may have to wait until your contract expires to get a lower price.
- A variable price can change by the hour, day, month, etc. With this option you can save money if market prices decrease, but may have to pay more if rates go up.
- A variable price may give you some savings in the short term but based on the direction of the electric market in the future, it may be wiser to lock in at a fixed price for bigger long-term savings.
3. What is the length of the agreement? Can your price change in that time? If so, when can it change and how will you be notified?
- Many alternate supplier companies offer a great starting price but it’s highly subject to change from month to month (variable). You really want to try and get an alternate supplier rate that has a fixed price for at least a year. Don’t be lured in by a cheaper price if it just has the chance to change in a couple months. This can come back to bite you.
4. Is there a cancellation fee or any penalty for switching suppliers?
- Some electric suppliers offer plans with no minimum contract period, while others may offer plans with a minimum term, which may be several years. Be sure to ask competitive suppliers about the contract terms, and whether there is a penalty if you cancel before the contract period ends.
5. Will you receive one bill or two?
- Many people don’t realize that with some alternate suppliers you will receive a completely separate bill each month. Some alternate supplier company charges will show up on your main electric bill but others will require you to pay for them separately.
6. Does the supplier offer a budget billing plan?
- This is only important if you are currently on a budget billing plan with your main electric company. Some alternate suppliers do not offer similar budget billing plans.
7. Is there a bonus for signing up?
- Some alternate suppliers offer bonuses for signing on with them such as $20.00 off the first month’s bill. These bonuses are often found among smaller supplier companies who are trying to boost the number of people signing on by offering incentives. Again, be careful not to be lured in with sign-on bonuses only to be stuck with a rate that is highly variable and subject to change.
8. Are all taxes included in the suppliers’ price?
- This question is really only for commercial and industrial companies choosing an alternate supplier in PA. Often times it is not made clear by the alternate supplier company that sales and gross receipts tax are not included in the price to compare.